Frequently Asked Questions(FAQs) >

Top10 BEST FAQ

Q1 I have a PC Studio 3 CD, which is earlier than 3.2 version (PC Studio 3.1 or 3.0). Can I install and "Live Update" the program to a recent version in Windows Vista?

AYou will need to uninstall PC Studio 3.0 or 3.1 (or earlier than 3.2 version), before downloading and installing 3.2 or above Even if the program is partially installed, you cannot "Live Update" it. You can download it from SamsungMobile.com

Was this helpful for you? > Yes > No

Contact

Q2 How do I convert MIDI sound files for my phone?

ASamsung are currently offering no software for converting sound files into SMAF (.mmf) format for the phones. If you search online, however, you should be able to find companies that do offer this software.

Was this helpful for you? > Yes > No

Contact

Q3 Can I download onto a Mac?

AYou cannot use PC Link software with a Mac. You will have to download ringtones via WAP.

Was this helpful for you? > Yes > No

Contact

Q4 What can I do with PC Studio?

APC Studio enables you to synchronise your PC with your Samsung mobile phone in order to download colour images and ringtones, either from the CD Rom or from your PC and much more!

 

Was this helpful for you? > Yes > No

Contact

Q5 I keep seeing the below warning window while installing PC Studio. Is this normal?

A

Yes, it is normal. PC Studio 3 includes five USB drivers. Windows Vista shows you the above warning window in the process of driver installation. Please select "Install." If you want to avoid this window, please check "Always trust software from..." box.

Was this helpful for you? > Yes > No

Contact

Q6 It takes too much time to install PC Studio. Is this normal?

AIt takes a long time to install an USB driver due to upgraded security functions of Windows Vista. Installing PC Studio 3 can take up to dozens of minutes.

Was this helpful for you? > Yes > No

Contact

Q7 You cannot use PC Link software with a Mac. You will have to download ringtones via WAP.

ASelect PC Studio execution file in Windows Explorer and click right button on your mouse. Select “Run as administrator.” In order to use this method, you should know the password of an account with an administrator privilege.

Was this helpful for you? > Yes > No

Contact

Q8 Is there a separate version of PC Studio 3 just for Windows Vista?

ANo. PC Studio 3 is a single package, which supports Windows 2000, XP, and Vista. If you download and execute the most recent version of PC Studio 3, it will automatically determine your OS and start installing the program. However, only 3.2 or a later version of PC Studio 3 supports Windows Vista.

Was this helpful for you? > Yes > No

Contact

Q9 I tried to install PC Studio 3 (3.2 or a later version) and saw the below error message in Windows Vista. What should I do?

AYou can install PC Studio 3 (3.2 or a later version) with an administrator privilege. This error window is shown when you try to install PC Studio 3 (3.2 or a later version) with Standard User or Guest account. Please use either “Run as administrator” pop-up menu or contact your administrator to install.

Was this helpful for you? > Yes > No

Contact

Q10 Where can I get PC Studio & Phone Manuals?

AYou can find PC Studio software & phone manuals on Samsung Fun Club by going to "Support" "Software & manuals"

Was this helpful for you? > Yes > No

Contact